Platform Guide3 min readUpdated 2025-12-12

Verification Overview Guide

Verified businesses earn trust badges that appear on your profile and in search results.

For: Suppliers, Service providers

Verification Module Overview

The Verification module helps you prove your business credentials to potential clients, government entities, and partners. Verified businesses earn trust badges that appear on your profile and in search results.

This guide explains how verification works, what can be verified, and how to complete the verification process for each credential.

Why Verification Matters

Verified businesses stand out in the marketplace. Government buyers and corporate procurement teams prefer suppliers with verified credentials. Verification reduces due diligence friction and speeds up onboarding.

What Can Be Verified

CIPC Registration

Verify your company registration status and details.

SARS Tax Clearance

Verify your Tax Compliance Status (TCS-PIN).

B-BBEE Certificate

Verify your B-BBEE level and certificate validity.

COIDA Registration

Verify your Compensation Fund registration.

CSD Registration

Verify your Central Supplier Database registration.

Industry Certifications

CIDB, PSIRA, professional body registrations.

How Verification Works

1

Submit Credentials

Enter your registration numbers and upload supporting documents.

2

Automated Checks

System checks against official databases where possible.

3

Manual Review

Our team reviews documents that can't be auto-verified.

4

Verification Complete

Trust badge added to your profile if verification passes.

5

Ongoing Monitoring

System alerts you when credentials are expiring or need renewal.

Pro Tip

Start with CIPC and SARS. These are the most commonly requested credentials and can often be verified automatically. Once these are done, add B-BBEE and industry-specific certifications.

Trust Badges

What Are Trust Badges?

Trust badges are visual indicators that appear on your profile showing which credentials have been verified. They help buyers quickly assess your compliance status.

Badge Types

Verified CompanyRequired

CIPC registration confirmed and current.

Tax CompliantRequired

SARS TCS-PIN verified and valid.

Industry CertifiedConditional

Sector-specific certifications verified.

Award ReadyConditional

All government tender requirements met.

Badge Visibility

Trust badges appear on your public profile, in search results, and on documents you share through the platform. They give potential clients confidence in your business at a glance.

Understanding Verification Status

Status Indicators

VerifiedRequired

Credential confirmed against official source. Badge active.

PendingConditional

Submitted for verification, awaiting review.

Expiring SoonConditional

Credential verified but expiring within 30 days.

ExpiredConditional

Credential has expired. Needs renewal.

FailedConditional

Verification couldn't be completed. Action needed.

Important Warning

Keep credentials current. Expired credentials will remove your trust badges and may affect your visibility in search results. Set up expiry alerts to stay ahead.

Getting Started with Verification

1

Complete Your Profile

Ensure company details are filled in before verifying.

2

Gather Documents

Have registration certificates and compliance documents ready.

3

Start with CIPC

Begin with company registration verification.

4

Add SARS Verification

Submit your TCS-PIN for tax compliance verification.

5

Complete B-BBEE

Upload B-BBEE certificate for level verification.

6

Add Industry Credentials

Submit any sector-specific certifications.

Benefits of Verification

Higher Visibility

Verified businesses rank higher in search results.

Faster Onboarding

Buyers can skip due diligence steps for verified suppliers.

Credibility Signal

Trust badges show you're a legitimate, compliant business.

Reduced Risk

Buyers have confidence in your compliance status.

Trust Levels & Tender Eligibility

Your verification status determines your "Trust Level" on Okhantu, which directly impacts your eligibility for tenders and visibility to buyers.

Starter0-25%
Requires:
  • Account created
  • Profile partially complete

Can browse tenders but cannot save or receive matches

Eligible for:
  • Public tender viewing only
Basic26-50%
Requires:
  • Profile complete
  • CIPC pending or failed

Can save tenders and set basic alerts

Eligible for:
  • Tender alerts
  • Basic search filters
Verified51-75%
Requires:
  • CIPC verified
  • SARS TCS-PIN verified

Full tender matching, visible to buyers in marketplace

Eligible for:
  • Government tenders
  • Quotation marketplace
  • Buyer visibility
Trusted76-100%
Requires:
  • CIPC + SARS verified
  • B-BBEE verified
  • Additional certs

Priority matching, featured in relevant searches, award-ready status

Eligible for:
  • Set-aside tenders
  • Preferential procurement
  • Featured supplier status
Important Warning

Government tenders require verification. Most government tenders require valid CIPC registration, tax clearance, and B-BBEE certificates. Without these verified on Okhantu, you won't appear in matched results for these opportunities.

How Verification Boosts Your Match Quality

MatchingOS uses your verification status as a key factor in determining which tenders to show you and how to rank your profile for buyers. Here's exactly how verification improves your matches:

CIPC Verification

+15% match score

Confirms your company exists and is in good standing. Required for 90% of government tenders.

SARS TCS-PIN

+20% match score

Proves tax compliance. Mandatory for all National Treasury tenders over R30,000.

B-BBEE Certificate

+10-25% match score

Higher B-BBEE levels get higher boosts. Level 1 gets maximum boost.

CSD Registration

+10% match score

Required for government suppliers. Auto-syncs with CSD status.

Industry Certifications

+5-15% per cert

CIDB, PSIRA, ISO certifications boost sector-specific matches.

Match Score Example

Unverified supplier: Base match score of 50% for a construction tender
After CIPC: 65% (+15%)
After SARS: 85% (+20%)
After B-BBEE L2: 100% (+15%)
Result: Moves from "Potential" to "Hot" match tier

Verified vs Unverified: The Numbers

Data from businesses on Okhantu shows the real impact of verification on tender success and marketplace visibility.

Unverified Businesses

Average tender matches/week8
Match relevanceLow-Medium
Visible to buyersNo
QuotationOS leadsNot eligible
Tender win rate~5%
Time to shortlistRarely shortlisted

Fully Verified Businesses

Average tender matches/week35
Match relevanceHigh
Visible to buyersYes
QuotationOS leadsEligible
Tender win rate~18%
Time to shortlist3x faster
Pro Tip

The verification advantage is real. Fully verified businesses on Okhantu see 4x more relevant tender matches and are 3x more likely to make it past the initial compliance screening in government tenders.

Frequently Asked Questions

How long does verification take?

Automated verifications (CIPC, SARS) typically complete within minutes. Manual reviews for documents may take 1-2 business days. You'll receive notifications at each step.

What if verification fails?

You'll receive a notification explaining why. Common issues include incorrect registration numbers, expired documents, or mismatched company names. Fix the issue and resubmit.

Do I need to verify everything?

No, but more verifications = more trust badges = higher visibility. At minimum, verify CIPC and SARS. Add others based on your target market's requirements.

Is my information secure?

Yes. We only store verification status, not your actual documents or registration numbers. All data is encrypted and handled in compliance with POPIA.

Next Steps

Ready to start verifying your business credentials?