Profile Completion: Build Your Business Profile
A complete profile unlocks verification features, improves your tender matching, and builds trust with buyers and partners.
Overview
Your company profile is the foundation of your Okhantu experience. A complete profile unlocks verification features, improves your tender matching, and builds trust with buyers and partners.
This guide walks you through each section of your profile and explains why each piece of information matters.
Profile Completion Score
Your dashboard shows a completion percentage. Aim for 100% to maximize your platform benefits.
Basic access to tenders and tools
Can start verification process
Full access + improved matching
Understanding Your Profile Score
Your profile completion score is calculated based on how many fields you've filled in, weighted by their importance for matching and verification. Here's how different sections contribute:
Company Information
25%Required for CIPC verification and buyer trust
Contact Information
15%Enables buyer enquiries and geographic matching
Tax & Compliance
20%Required for SARS TCS-PIN verification
B-BBEE & Ownership
20%Determines preference points in tenders
Capabilities & Services
15%Powers tender matching algorithm
Supporting Documents
5%Speeds up tender applications
Focus on high-weight sections first. Company Information and Tax & Compliance together account for 45% of your score and are essential for verification.
Complete vs Incomplete Profile: Real Impact
The difference between a complete and incomplete profile isn't just cosmetic - it directly affects your success on Okhantu. Here's a side-by-side comparison:
Incomplete Profile (45%)
Missing: Industry selection, geographic coverage, B-BBEE info, company description
Complete Profile (100%)
All fields completed, verified badges, capabilities mapped to tender categories
Real example: Two construction companies applied for the same municipal tender. Company A had a 45% profile with no B-BBEE info. Company B had 100% profile with verified B-BBEE Level 2. Company B was shortlisted; Company A was filtered out before evaluation even began.
How Your Profile Powers MatchingOS
MatchingOS is Okhantu's intelligent tender matching engine. Every field you complete makes your matches more accurate and relevant. Here's how it works:
Company Info
Registration number and type determine which entity-specific tenders you see
Capabilities
Industries and services are matched against tender commodity codes
Geography
Location filters tenders to your service areas
B-BBEE
Level determines eligibility for set-aside and preference tenders
Match Score
All factors combined into a relevance score (Hot, Strong, Potential)
- 🔥 Hot (85-100%): Excellent match - you meet all criteria, high win probability
- 💪 Strong (70-84%): Good match - you meet most criteria, worth pursuing
- 🎯 Potential (50-69%): Partial match - review requirements carefully
- ⚡ Stretch (<50%): May require capability expansion to compete
Smarter Search
Pre-filtered results based on your capabilities save hours of manual searching
Intelligent Alerts
Get notified only about tenders you can actually win, not generic matches
Win Rate Boost
Businesses with complete profiles report 3x higher tender success rates
Section 1: Company Information
This is the basic information about your registered business entity.
Registered Company Name*
Your official company name as registered with CIPC. This must match your CIPC registration exactly.
Example: Acme Trading (Pty) Ltd
Trading Name (if different)
The name you trade under if it's different from your registered name.
Example: Acme Supplies
Company Registration Number*
Your CIPC registration number. Format: YYYY/NNNNNN/NN
Example: 2020/123456/07
Company Type*
Select your company type from the dropdown.
Example: Private Company (Pty) Ltd, Close Corporation (CC), Sole Proprietor
Year Established
The year your company was registered or started trading.
Example: 2020
Company Description
A brief description of your business (150-300 words). This appears on your public profile.
Example: Acme Trading is a B-BBEE Level 1 supplier specializing in...
Section 2: Contact Information
Your business contact details and physical address.
Primary Contact Name*
The main person buyers should contact for business enquiries.
Example: John Smith
Contact Email*
Business email for receiving enquiries and notifications.
Example: john@acmetrading.co.za
Contact Phone*
Business phone number including area code.
Example: +27 11 123 4567
Physical Address*
Your business physical address. Required for certain verifications.
Example: 123 Main Street, Sandton, Johannesburg, 2196
Postal Address
If different from physical address.
Example: P.O. Box 1234, Sandton, 2146
Website
Your company website URL (if you have one).
Example: https://www.acmetrading.co.za
Section 3: Tax & Compliance
Your tax registration and compliance details. These are used for verification.
VAT Number
Your SARS VAT registration number (if VAT registered). Format: 4XXXXXXXXX
Example: 4012345678
Income Tax Number
Your SARS Income Tax reference number.
Example: 9012345678
PAYE Number
Your employer PAYE reference number (if you have employees).
Example: 7012345678
UIF Number
Your Unemployment Insurance Fund reference number.
Example: U12345678
Section 4: B-BBEE & Ownership
Your B-BBEE status and ownership information. This affects tender preference points.
B-BBEE Level
Your current B-BBEE contributor level (1-8 or Non-compliant).
Example: Level 1
B-BBEE Certificate Expiry
When your current B-BBEE certificate expires. Set alerts for renewal.
Example: 2025-03-31
Annual Turnover
Your most recent financial year turnover. Determines EME/QSE status.
Example: R8,500,000
Black Ownership %
Percentage of Black ownership in your company.
Example: 51%
Black Women Ownership %
Percentage of Black women ownership in your company.
Example: 30%
Youth Ownership %
Percentage of ownership by people under 35.
Example: 25%
Disabled Ownership %
Percentage of ownership by people with disabilities.
Example: 0%
Section 5: Capabilities & Services
Describe what your business offers. This powers tender matching.
Primary Industry*
Select your main industry from the dropdown.
Example: Construction, IT Services, Professional Services
Secondary Industries
Select any additional industries you operate in.
Example: Facilities Management, Training
Services Offered
List the specific services your company provides.
Example: Building Construction, Renovations, Project Management
Geographic Coverage
Select the provinces and areas where you can deliver services.
Example: Gauteng, Western Cape, KwaZulu-Natal
Certifications
Any industry certifications you hold (CIDB, ISO, etc.).
Example: CIDB Grade 5 GB, ISO 9001:2015
Section 6: Supporting Documents
Upload key documents to speed up verification and tender applications.
CIPC Registration Certificate*
Your company registration document from CIPC
Tax Clearance Certificate (TCC)*
Valid SARS Tax Compliance Status certificate
B-BBEE Certificate/Affidavit
Your B-BBEE certificate or EME affidavit
COIDA Letter of Good Standing
Valid letter from the Compensation Fund
Company Profile
Your company profile document (PDF)
Bank Confirmation Letter
Letter confirming your business bank account
After Completion
Once you've filled in all sections, here's what happens:
Profile Published
Your basic profile becomes visible to buyers and partners (sensitive data remains private).
Verification Unlocked
You can now start the verification process to earn trust badges.
Tender Matching Active
Your capabilities are used to match you with relevant tender opportunities.
Full Platform Access
All platform features are now available to you.
Next Steps
With your profile complete, the next step is to get verified. Start with your CIPC verification to earn your first trust badge.